Recipe Syllabus · Shop
Cancellation & Refund Policy
Cancellation and refund terms for Recipe Syllabus orders.
Cancellation before dispatch
Customers may request cancellation of an order before the order has been dispatched.
After dispatch
Orders that have already been dispatched cannot normally be cancelled through the standard cancellation process. Please contact Recipe Syllabus promptly if there is an issue with a dispatched order.
Refund method
Where a refund is approved, the refund will be made to the original payment method used for the order.
Refund timing
A refund may take up to 10 working days to reach the original payment method. The actual time can also depend on the payment provider or bank.
Payment confirmation
A successful payment does not prevent cancellation before dispatch, subject to the terms above. Refund processing begins after cancellation and refund approval.